How can we help you?

Find answers to common questions about Cambridge exams, our platform, and your account.

Yes! We offer a generous free tier that includes practice tests for all levels (KET, PET, FCE, CAE, CPE). We also offer premium plans for schools and teachers who need advanced tracking and classroom management features.

If you're logged out, click "Forgot Password" on the login screen. If you're logged in, go to your Dashboard, click on your profile avatar, and select "Profile" to update your security settings.

Our questions are written by experienced Cambridge examiners and teachers to strictly follow the official exam format and difficulty. However, we are an independent platform and not affiliated with Cambridge University Press & Assessment.

We use a combination of automated checks (for word count and basic structure) and peer/teacher review features. For self-study students, we provide model answers and checklists to help you evaluate your own work.

Please use the "Report an Issue" link found in the footer of every page. You can select "Content Error" and tell us which question needs fixing. We review these reports daily!

Still need help?

Contact Support